I do hate the one who developed CryptoWall for my lost files. I surf the Internet, but I can’t find any ways to crack the codes of my files. What's worse, my free anti-virus program is useless in this filed. I need help!
Come to know more about CryptoWall
CryptoWall is actually a ransomeware which belongs to the Trojan horse family. It camouflages itself inside a seemingly non-threatening application or file and then encrypt it. When you want to open that application or file, an interface would come to you saying that you have to pay some money in a period of time to reopen your application or file, or they will raise the money. Or you won't have the chance to get back what you want again. And this ransomeware won't allow you to download applications to uninstall it easily. We shouldn't just sit around, we need to find ways to get away from it and try to find the locked files back.
How did it come to your computer?
The most common way CryptoWall uses to invade your PC may be through attachments of an email. The other way is through infected websites which can pass on the viruses. You know the words “drive-by download”? It downloads something, but you can hardly notice. Or if you click some links of ad sites by mistake, you bring CryptoWall to your PC yourself.
How can you know if your PC has been infected by this ransomeware?
Garbage codes appear. Or the file you open is just not seen as the way it showed you before. At this time, you still can open your files.
Another case is you can see the words below as you open your infected files. (The most common way)
DECRYT_INSTRUCTION.txt
DECRYT_INSTRUCTION.html
DECRYT_INSTRUCTION.url
If you click one of the links, it would pop-up an interface telling you what you need to do and guide you to pay the money step by step. It even threats you to raise money if you didn't send the money in time. Never be threatened and never listen to him. Even you hand in the money on time, there is still an IF. You may lose your money with your files. We should think of other ways. First, get away from that ransomeware. Second, seek for other ways to get back your files.
Is there ways to get rid of this ransomeware?
Method one: Follow the guides bellow to remove it manually.
Method two: Use SpyHunter to remove it automatically.
Manual Ways
Step 1: Enter Safe Mode.
For Windows XP, Windows Vista, and Windows7
Restart your PC and keep pressing F8 keys to help you to get to the interface. And then choose "Safe Mode with Networking". If you're not allowed to access to your screen, click Safe Mode with Command Prompt.
Press Shift+F8 keys>>See advance repair options>>Trouble shoot>>Advanced options>>Windows Startup Settings>>Restart>>Advanced Boot Options. Follow these steps to open the interface and then select "Safe Mode with Networking". Then press "Enter" on your keyboard.
Step 2: End the processes of related programs.
Press Ctrl+Shift+Esc keys together to help you quickly find the processes tab. Choose all related or suspicious programs and then click "End Process" to end them.
Step 3: Show hidden files and delete related files.
Start>>Control Panel>>Appearance and Themes>>Folder Options.
In View tab, tick “Show hidden files, folders” and deselect “Hide protected operating system files (Recommended), and then confirm your actions.
Since all the hidden files had been shown, you can delete them right now!
%UserProfile%\Desktop\INSTALL_TOR.URL C:\<Random>\<Random>.exe HKLM\SOFTWARE\Classes\AppID\<random>.exe HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "<random>" = "%AppData%\<random>.exe"
Click start and find Run. Type "regedit" into the pop-up box and click "OK". Choose all related or suspicious registries in the Registry Editor and remove them.
Automatic Ways
As an advanced real-time malware removal tool designed with latest technologies, SpyHunter can easily and fully remove any threats. It specializes in removing ransomeware, rogues, worms, Trojan horses and so on.
To remove CryptoWall by using SpyHunter, you have to enter Safe Mode with Networking. If not, you would not be allowed to download. This ransomeware prevents you to save your PC yourself.
Step 1: Enter Safe Mode with Networking and download SpyHunter.
Step 2: Follow the installation guides to install it step by step on your PC.
Step 3: Launch SpyHunter to make a full scan for your computer and wait for the results.
Step 4: When the scan is over, select all the threats and click "Remove" to fix your PC.
Optional steps to optimize and speed up your PC
Developed by ParetoLogic Inc, RegCure is specialized in dealing with registry entries. It has the function of restoring errors like Windows update error, and files with the suffix name "dll" or "exe". It can also speed up your PC by cleaning the leftovers of unwanted programs and repairing errors.
Step 1: Download RegCure now!
Step 2: Save the files somewhere on your PC.
Follow the installation guides to install RegCure.
Step 3: When the installation is finish, launch RegCure and make a full scan.
Step 4: Automatically optimize your PC by clicking "Fix All".
Special tips for you
Of course, without keys, we can't unlock the files, but we still have other ways.
1. Backups.
Do you often backup your files? If the answer is "Yes", that may be perfect. A local or cloud-based backup can be good. Think about it carefully. Have you ever done that before?
2. Use file recovery software.
Software like R-Studio or Photorec may be helpful.
Tips you should keep in mind
1. Develop a habit to back up your files to different places in a regular time.
2. Never visit questionable websites. Never click links with emails and not to divulge your personal information online.
3. Be wary of attachments of an email from an unknown person.
4. As Ben Franklin says,"An ounce of prevention is worth a pound of cure", we should have the awareness to avoid malwares like CryptoWall. And when a PC is infected, we should take actions without hesitation.
5. Get a reliable application like SpyHunter to block computer threats. And you should update it with the latest version. Software like RegCure may also help you with the left problems.
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